Communication plays major role in business environment. Organizations can not exist without communication. Every human act represents a certain way of communication. Effective communication is the basis for the development of an internal organization, that is why comunication is an important factor for both managers behaviour and functioning of the entire organizational system. When communicating at a professional level, we present not only ourselves, but also a business organization. The purpose of this paper is to explain the importance of basic communication skills, specific way of communication inside business organization, specifically in tax administration of the Ministry of Finance. Establishing basic communication skills in a business organization contributes to successful performance, quality of work performance and organization s financial profit. Tax administration continually improves services. The communication strategy, apart from external communication, also elaborates an internal communication and improvement of relations among tax administration employees. The use and development of excellent communications of a particular tax office develops trust and returns trust to civil servants and institutions.