Today quality is recognized as a science and methodology that changes the way companies do business. By applying the quality and standards of the company, it is possible to measure competitors in the market, reduce costs, increase the quality of their products and services that achieve good business results, or profit, which is the ultimate goal of company management. Quality management means a set of management work functions that define quality policy, fundamental responsibilities and ultimate goals, and they are achieved through planning, monitoring and measurement, assurance and quality improvement. In their strategic planning, companies implement quality control and strive to improve sustainable quality management. One of the most important items in building a complete quality management system is that all core processes comply with the requirements of the standards that have been implemented. The application of standardization has also contributed to lowering the cost of quality integration products and services. At the beginning of the application of hotel standards, there was a certain fear about their impact on the hotel business due to the specifics of the hospitality industry, which seeks hospitality and strives to meet the requirements of guests. The application of hotel standards has increased the level of quality services, which has contributed to improving the safety and satisfaction of guests who are enabled to manage hotels with successful hotel operations.