prikaz prve stranice dokumenta PROCESNE I POSLOVNE FUNKCIJE U HOTELIJERSTVU, PRIMJER HOTEL OLYMPIA VODICE
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undergraduate thesis
PROCESNE I POSLOVNE FUNKCIJE U HOTELIJERSTVU, PRIMJER HOTEL OLYMPIA VODICE
2019. urn:nbn:hr:143:021922
Bumbak, Anđela
Šibenik University of Applied Sciences
Management

Cite this document

Bumbak, A. (2019). PROCESNE I POSLOVNE FUNKCIJE U HOTELIJERSTVU, PRIMJER HOTEL OLYMPIA VODICE (Undergraduate thesis). Šibenik: Šibenik University of Applied Sciences. Retrieved from https://urn.nsk.hr/urn:nbn:hr:143:021922

Bumbak, Anđela. "PROCESNE I POSLOVNE FUNKCIJE U HOTELIJERSTVU, PRIMJER HOTEL OLYMPIA VODICE." Undergraduate thesis, Šibenik University of Applied Sciences, 2019. https://urn.nsk.hr/urn:nbn:hr:143:021922

Bumbak, Anđela. "PROCESNE I POSLOVNE FUNKCIJE U HOTELIJERSTVU, PRIMJER HOTEL OLYMPIA VODICE." Undergraduate thesis, Šibenik University of Applied Sciences, 2019. https://urn.nsk.hr/urn:nbn:hr:143:021922

Bumbak, A. (2019). 'PROCESNE I POSLOVNE FUNKCIJE U HOTELIJERSTVU, PRIMJER HOTEL OLYMPIA VODICE', Undergraduate thesis, Šibenik University of Applied Sciences, accessed 30 November 2024, https://urn.nsk.hr/urn:nbn:hr:143:021922

Bumbak A. PROCESNE I POSLOVNE FUNKCIJE U HOTELIJERSTVU, PRIMJER HOTEL OLYMPIA VODICE [Undergraduate thesis]. Šibenik: Šibenik University of Applied Sciences; 2019 [cited 2024 November 30] Available at: https://urn.nsk.hr/urn:nbn:hr:143:021922

A. Bumbak, "PROCESNE I POSLOVNE FUNKCIJE U HOTELIJERSTVU, PRIMJER HOTEL OLYMPIA VODICE", Undergraduate thesis, Šibenik University of Applied Sciences, Šibenik, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:143:021922

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Metadata
TitlePROCESNE I POSLOVNE FUNKCIJE U HOTELIJERSTVU, PRIMJER HOTEL OLYMPIA VODICE
Title (english)PROCESS FUNCTIONS IN HOTEL INDUSTRY
AuthorAnđela Bumbak
MentorJasmina Sladoljev (mentor)
Committee memberAna Vukičević (predsjednik povjerenstva)
Committee memberDijana Mečev (član povjerenstva)
Committee memberJasmina Sladoljev (član povjerenstva)
GranterŠibenik University of Applied Sciences
(Management)
Šibenik
Defense date and country2019-09-27, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Hotelijerstvo je dio turističkog sektora, ugostiteljstva i predstavlja faktor na čijim se smještajnim kapacitetima i cijenama usluga formira viša razina vrijednosti turističke ponude. Svaka grana gospodarstva ima svoje specifičnosti, pa tako se i hotelijerstvo uvelike razlikuje od ostalih industrija. Na primjeru Olympia Vodice d.d. su obrađeni podaci: vlasnička struktura, sadržaji i kapaciteti, ljudski potencijali, misija i vizija, upravljanje i organizacijska struktura po odjelima, te procesne funkcije hotela. Hotel ''Olympia Vodice'' je odabran kao nadogradnja temi za završni rad, iz razloga što ga smatram reprezentativnim primjerom hotela, čiji je menadžment primjer uspješnog i odgovornog menadžmenta, prema svom osoblju, gostima, te ostaloj poslovnoj okolini. Svrha i cilj ovog rada je objasniti pojmove hotelijerstva i hotelskog menadžmenta, podjelu i razlike smještajnih kapaciteta, te radne procese u hotelijerstvu povezivanjem vrhovnog i nižeg menadžmenta kroz procesne funkcije, uvidjeti kroz što sve jedno hotelsko poduzeće mora proći, koju kvalitetu ljudskih potencijala mora imati da bi ostvarilo svoje ciljeve, objasniti jednaku važnost kvalitete kadrova na svim pozicijama da bi poslovni procesi funkcionirali.
Abstract (english)
Hotel industry is a part of the tourism sector, hospitality and presents a factor on whose accommodation capacity and service pricing forms a higher level of value of tourism offer. Every branch of economy has their specific traits, and so the hotel industry differentiate it’s self from the other industry’s. in the example of Olympia Vodice d.d. data processed is from: owner structure, activities and capacity, human potential, mission and vision, management and organizational structure by department and process functions of the hotel. ‘’Olympia Vodice’’ is chosen as a addition to subject of final paper, for the reason because, I consider representative example of a hotel whose management is an example of successful and responsible management toward it’s employees, hotel guests and the rest of it’s business environment. Purpose of this paper is to explain concepts of hotel industry and hotel management, divisions and differences of accommodation capacities, and operating processes in the hotel industry connecting top and lower level management trough process functions, and to see what one hotel has to go trough, what qualities human resources has to possess to accomplish their goals, explain equal value of quality staff in all positions so than every business process can function properly.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:143:021922
Study programmeTitle: Management; specializations in: Tourism Management, Information Management
Course: Tourism Management
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2019-09-30 10:43:11