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undergraduate thesis
Odgovornost uprave za uspješnost uspostave i održavanja SUK-a
Šuto, Danica (2018)
Polytechnic of Sibenik
Management

Cite this document

Šuto, D. (2018). Odgovornost uprave za uspješnost uspostave i održavanja SUK-a (Undergraduate thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:143:852193

Šuto, Danica. "Odgovornost uprave za uspješnost uspostave i održavanja SUK-a." Undergraduate thesis, Polytechnic of Sibenik, 2018. https://urn.nsk.hr/urn:nbn:hr:143:852193

Šuto, Danica. "Odgovornost uprave za uspješnost uspostave i održavanja SUK-a." Undergraduate thesis, Polytechnic of Sibenik, 2018. https://urn.nsk.hr/urn:nbn:hr:143:852193

Šuto, D. (2018). 'Odgovornost uprave za uspješnost uspostave i održavanja SUK-a', Undergraduate thesis, Polytechnic of Sibenik, accessed 01 June 2020, https://urn.nsk.hr/urn:nbn:hr:143:852193

Šuto D. Odgovornost uprave za uspješnost uspostave i održavanja SUK-a [Undergraduate thesis]. Šibenik: Polytechnic of Sibenik; 2018 [cited 2020 June 01] Available at: https://urn.nsk.hr/urn:nbn:hr:143:852193

D. Šuto, "Odgovornost uprave za uspješnost uspostave i održavanja SUK-a", Undergraduate thesis, Polytechnic of Sibenik, Šibenik, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:143:852193

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Metadata
TitleOdgovornost uprave za uspješnost uspostave i održavanja SUK-a
Title (english)THE MANAGEMENT IS RESPONSIBILITY FOR THE SUCCESS OF ESTABLISHING AND MAINTAINING A QUALITY MANAGEMENT SYSTEM
AuthorDanica Šuto
MentorDivna Goleš (mentor)
Committee memberJelena Šišara (predsjednik povjerenstva)
Committee memberIvana Kardum Goleš (član povjerenstva)
Committee memberDivna Goleš (član povjerenstva)
GranterPolytechnic of Sibenik
(Management)
Šibenik
Defense date and country2018-07-18, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Kvaliteta se danas koristi kao bitan alat kojim poduzeća postižu konkurentsku prednost i uspjeh na tržištu. Naime, kvalitetan proizvod odnosno usluga je ključ za uspjeh. Ispitivanjem tržišta, tvrtke teže zadovoljenju potreba i zahtijeva kupaca. U tom pravcu, prvi cilj Sustava upravljanja kvalitetom je implementiranje zahtjeva norme ISO 9001 te njena uspješna certifikacija. Prema zahtjevima ISO norme Uprava ja zadužena za funkcioniranje Sustava upravljanja kvalitetom, osiguravanja potrebnih resursa, upravljanja ljudskim potencijalima, analize ostvarenih rezultata te neprekidnog poboljšavanja procesa u poduzeću. Da bi poduzeće uspješno održavalo kvalitetu uspostavljenih procesa dodatno ulažu u obrazovanje i usavršavanje svojih zaposlenika kao bitnog interesnog partnera Sustava. Cilj završnog rada je obraditi odgovornost Uprave za uspješnost uspostave i održavanja Sustava upravljanja kvalitetom prema zahtjevima norme ISO 9001.
Abstract (english)
Quality today is used as an essential tool which companies achive competitive advantage and success on the market. Namely, a quality product or in other words service is key to success. By examing the market, the company strives to complete the needs and demands of the buyers (customers). In that direction, the first goal of the System of managing quality is to impement the demands of the norm ISO 9001 and it is successful certification. By the demands of the ISO standards Management is responsible for functioning of the System for managing quality, providing necessary recources, managing human potential, analizing achived results and continuanly improving the process in the company. And that the company should successfully maintain the quality of the established processes they further invest in education and training of their employees as an important partner of the System. Main goal of the final work is to deal with the responsibility of the Management for success of establishing and maintaining a quality management System according to the requirements of ISO 9001.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:143:852193
Study programmeTitle: Management; specializations in: Tourism Management, Information Management
Course: Tourism Management
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2018-07-19 07:30:03