Access restricted to higher education institution's students and staff
undergraduate thesis
THE ROLE OF DOCUMENTATION IN PROCESS OF IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM

Marija Čaić
Metadata
TitleULOGA DOKUMENTACIJE U POSTUPKU IMPLEMENTACIJE SUK-A
AuthorMarija Čaić
Mentor(s)Divna Goleš (thesis advisor)
AbstractKvaliteta se u svijetu, po mnogima, smatra najznačajnijim fenomenom našeg vremena s trajnim trendom njegovog naglašavanja. Kvaliteta danas predstavlja globalni fenomen. Osnovna atraktivnost kvalitete je u tome što je to u osnovi pozitivan koncept. Nitko nije protiv i svi je žele imati. No, kvaliteta očito još nije u pravom smislu dospjela do većine menadžera. Stoga se oni tek trebaju uvjeriti u njezinu ulogu i važnost, a imaju dovoljno očiglednih dokaza o njezinu pozitivnom utjecaju na ekonomski uspjeh kompanija. U ovakvim uvjetima poslovanja sve veću važnost dobiva ispravno vođenje dokumentacije kvalitete. Uvođenje dokumentiranog sustava jedna je od najdugotrajnijih i najvažnijih radnji u procesu izgradnje sustava kvalitete. Stoga je svaki sustav potrebno strogo dokumentirati, jer jedan od najvažnijih maksima vezanih uz kvalitetu dokumentacije glasi: «Ono što nije napisano – ne postoji».
KeywordsQuality documentation quality management system
Parallel title (English)THE ROLE OF DOCUMENTATION IN PROCESS OF IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM
GranterVeleučilište u Šibeniku
PlaceŠibenik
StateCroatia
Scientific field, discipline, subdisciplineSOCIAL SCIENCES
Economics
Organization and Management
Study programme typeprofessional
Study levelundergraduate
Study programmeManagement; specializations in: Tourism Management, Information Management
Study specializationTourism Management
Academic title abbreviationbacc.oec.
Genreundergraduate thesis
Language Croatian
Defense date2016-09-26
Parallel abstract (English)Quality in the world, according to many, is considered the most significant phenomenon of our time with permanently trend of its emphasis. Quality today is global phenomenon. The main attraction of quality is that it is basically a positive concept. No one is against and everyone wish to have her. Obviously the quality is not in the true sense arrived to the majority of managers. Therefore, they have yet to convince its role and importance and have plenty of obvious evidence of its positive impact on the economic success of the company. Under these business conditions the growing importance is getting the proper guidance of documentation of quality. The introduction of a documented system is one of the most enduring and the most important activities in the process of building a quality system. Therefore each system must be strictly documented, because one of the most important maxims related to the quality of documentation says: “What is not written- it doesn’t exist”.
Parallel keywords (Croatian)Kvaliteta dokumentacija sustav upravljanja kvalitetom
Resource typetext
Access conditionAccess restricted to higher education institution's students and staff
Terms of useAll rights reserved
URN:NBNhttps://urn.nsk.hr/urn:nbn:hr:143:771195
CommitterNives Paškov Milošević