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THE ROLE OF DOCUMENTATION IN PROCESS OF IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM
Marija Čaić (2016)
Polytechnic of Sibenik
Management
Cite this document

Čaić, M. (2016). ULOGA DOKUMENTACIJE U POSTUPKU IMPLEMENTACIJE SUK-A (Undergraduate thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:143:771195

Čaić, Marija. "ULOGA DOKUMENTACIJE U POSTUPKU IMPLEMENTACIJE SUK-A." Undergraduate thesis, Polytechnic of Sibenik, 2016. https://urn.nsk.hr/urn:nbn:hr:143:771195

Čaić, Marija. "ULOGA DOKUMENTACIJE U POSTUPKU IMPLEMENTACIJE SUK-A." Undergraduate thesis, Polytechnic of Sibenik, 2016. https://urn.nsk.hr/urn:nbn:hr:143:771195

Čaić, M. (2016). 'ULOGA DOKUMENTACIJE U POSTUPKU IMPLEMENTACIJE SUK-A', Undergraduate thesis, Polytechnic of Sibenik, accessed 24 January 2020, https://urn.nsk.hr/urn:nbn:hr:143:771195

Čaić M. ULOGA DOKUMENTACIJE U POSTUPKU IMPLEMENTACIJE SUK-A [Undergraduate thesis]. Šibenik: Polytechnic of Sibenik; 2016 [cited 2020 January 24] Available at: https://urn.nsk.hr/urn:nbn:hr:143:771195

M. Čaić, "ULOGA DOKUMENTACIJE U POSTUPKU IMPLEMENTACIJE SUK-A", Undergraduate thesis, Polytechnic of Sibenik, Šibenik, 2016. Available at: https://urn.nsk.hr/urn:nbn:hr:143:771195

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Metadata
TitleULOGA DOKUMENTACIJE U POSTUPKU IMPLEMENTACIJE SUK-A
Title (english)THE ROLE OF DOCUMENTATION IN PROCESS OF IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM
AuthorMarija Čaić
MentorDivna Goleš (mentor)
GranterPolytechnic of Sibenik
(Management)
Šibenik
Defense date and country2016-09-26, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Kvaliteta se u svijetu, po mnogima, smatra najznačajnijim fenomenom našeg vremena s trajnim trendom njegovog naglašavanja. Kvaliteta danas predstavlja globalni fenomen. Osnovna atraktivnost kvalitete je u tome što je to u osnovi pozitivan koncept. Nitko nije protiv i svi je žele imati. No, kvaliteta očito još nije u pravom smislu dospjela do većine menadžera. Stoga se oni tek trebaju uvjeriti u njezinu ulogu i važnost, a imaju dovoljno očiglednih dokaza o njezinu pozitivnom utjecaju na ekonomski uspjeh kompanija. U ovakvim uvjetima poslovanja sve veću važnost dobiva ispravno vođenje dokumentacije kvalitete. Uvođenje dokumentiranog sustava jedna je od najdugotrajnijih i najvažnijih radnji u procesu izgradnje sustava kvalitete. Stoga je svaki sustav potrebno strogo dokumentirati, jer jedan od najvažnijih maksima vezanih uz kvalitetu dokumentacije glasi: «Ono što nije napisano – ne postoji».
Abstract (english)
Quality in the world, according to many, is considered the most significant phenomenon of our time with permanently trend of its emphasis. Quality today is global phenomenon. The main attraction of quality is that it is basically a positive concept. No one is against and everyone wish to have her. Obviously the quality is not in the true sense arrived to the majority of managers. Therefore, they have yet to convince its role and importance and have plenty of obvious evidence of its positive impact on the economic success of the company. Under these business conditions the growing importance is getting the proper guidance of documentation of quality. The introduction of a documented system is one of the most enduring and the most important activities in the process of building a quality system. Therefore each system must be strictly documented, because one of the most important maxims related to the quality of documentation says: “What is not written- it doesn’t exist”.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:143:771195
Study programmeTitle: Management; specializations in: Tourism Management, Information Management
Course: Tourism Management
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of usehttp://rightsstatements.org/vocab/InC/1.0/
Created on2016-11-16 08:44:01