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master's thesis
Upravljanje kvalitetom
2022. urn:nbn:hr:143:238055
Sovulj, Ivana-Aneta
Šibenik University of Applied Sciences
Management

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Sovulj, I. A. (2022). Upravljanje kvalitetom (Master's thesis). Šibenik: Šibenik University of Applied Sciences. Retrieved from https://urn.nsk.hr/urn:nbn:hr:143:238055

Sovulj, Ivana Aneta. "Upravljanje kvalitetom." Master's thesis, Šibenik University of Applied Sciences, 2022. https://urn.nsk.hr/urn:nbn:hr:143:238055

Sovulj, Ivana Aneta. "Upravljanje kvalitetom." Master's thesis, Šibenik University of Applied Sciences, 2022. https://urn.nsk.hr/urn:nbn:hr:143:238055

Sovulj, I. A. (2022). 'Upravljanje kvalitetom', Master's thesis, Šibenik University of Applied Sciences, accessed 24 April 2025, https://urn.nsk.hr/urn:nbn:hr:143:238055

Sovulj IA. Upravljanje kvalitetom [Master's thesis]. Šibenik: Šibenik University of Applied Sciences; 2022 [cited 2025 April 24] Available at: https://urn.nsk.hr/urn:nbn:hr:143:238055

I. A. Sovulj, "Upravljanje kvalitetom", Master's thesis, Šibenik University of Applied Sciences, Šibenik, 2022. Available at: https://urn.nsk.hr/urn:nbn:hr:143:238055

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Metadata
TitleUpravljanje kvalitetom
Title (english)QUALITY MANAGEMENT
AuthorIvana-Aneta Sovulj
MentorŽeljko Deković (mentor)
Committee memberDivna Goleš (predsjednik povjerenstva)
Committee memberJelena Žaja (član povjerenstva)
Committee memberŽeljko Deković (član povjerenstva)
GranterŠibenik University of Applied Sciences
(Management)
Šibenik
Defense date and country2022-11-08, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Upravljanje kvalitetom jedna je od važnijih strategija za praćenje i kontinuirano poboljšanje proizvodnje, usluga i asortimana.Na taj način se tvrtke žele istaknuti na tržištu kako bi ostvarile prednost nad konkurentima.Glavna stavka je privlačenje i zadovoljstvo potrošača, stoga se kvaliteta proizvoda ili usluge nalazi na prvom mjestu. Kako bi to ostvarili treba se voditi stalnim unaprjeđenjem i provjeravanjem kvalitete. ISO standardi utvrđuje zahtjeve za sustav upravljanja kvalitetom gdje organizacija mora pokazati sposobnost da dosljedno osigurava proizvode koji udovoljavaju zahtjevima klijenata, dionika i svim primjenjivim regulatornim zahtjevima. Globalno uspostavljanje serije ISO standarda donijelo je mnoge druge standarde osiguranja kvalitete koji su postavljeni na nacionalnom ili međunarodnom polju. Serija ISO 9000 standarda osiguranja kvalitete obuhvaća: ISO 9000, ISO 9001, ISO 9002, ISO 9003 i ISO 9004..
Abstract (english)
Quality management is one of the most important strategies for monitoring and continuous improvement of production, services and assortment. In this way, companies want to stand out on the market in order to achieve an advantage over competitors. The main item is the attraction and satisfaction of consumers, therefore the quality of the product or service is first place. In order to achieve this, it should be guided by constant improvement and quality control. ISO standards establish requirements for a quality management system where an organization must demonstrate the ability to consistently provide products that meet customer, stakeholder and all applicable regulatory requirements. The global establishment of the ISO series of standards has brought about many other quality assurance standards that have been set at the national or international level. The ISO 9000 series of quality assurance standards includes: ISO 9000, ISO 9001, ISO 9002, ISO 9003 and ISO 9004...
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:143:238055
Study programmeTitle: Management
Study programme type: professional
Study level: specialist graduate
Academic / professional title: stručni/a specijalist/specijalistica menadžmenta (stručni/a specijalist/specijalistica menadžmenta)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2022-11-25 09:46:21