Artificial intelligence is perhaps the oldest field of computer science and deals with all aspects of mimicking cognitive functions to solve real-world problems and build systems that learn and think like humans. Therefore, it is often called machine intelligence to compare it with human intelligence. Artificial intelligence management marks the beginning of a new era of information technology management. Managing artificial intelligence involves communicating, guiding, coordinating, and controlling the ever-evolving frontier of computing advancements related to human intelligence and solving increasingly complex decision-making problems. Artificial intelligence has become a critical disruptor in almost every industry, including banking and finance. Artificial intelligence has become an integral part of the world, and banks have been integrating this technology into their products and services for some time. The introduction of artificial intelligence into banking applications and services has made the sector more customer-centric and technologically relevant. The purpose of this paper is to show the application of artificial intelligence in business with reference to the banking sector.