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undergraduate thesis
HOTEL VERKAUFSABTEILUNG
2020. urn:nbn:hr:143:158082
Zanze, Dario
Šibenik University of Applied Sciences
Management

Cite this document

Zanze, D. (2020). HOTEL VERKAUFSABTEILUNG (Undergraduate thesis). Šibenik: Šibenik University of Applied Sciences. Retrieved from https://urn.nsk.hr/urn:nbn:hr:143:158082

Zanze, Dario. "HOTEL VERKAUFSABTEILUNG." Undergraduate thesis, Šibenik University of Applied Sciences, 2020. https://urn.nsk.hr/urn:nbn:hr:143:158082

Zanze, Dario. "HOTEL VERKAUFSABTEILUNG." Undergraduate thesis, Šibenik University of Applied Sciences, 2020. https://urn.nsk.hr/urn:nbn:hr:143:158082

Zanze, D. (2020). 'HOTEL VERKAUFSABTEILUNG', Undergraduate thesis, Šibenik University of Applied Sciences, accessed 29 November 2023, https://urn.nsk.hr/urn:nbn:hr:143:158082

Zanze D. HOTEL VERKAUFSABTEILUNG [Undergraduate thesis]. Šibenik: Šibenik University of Applied Sciences; 2020 [cited 2023 November 29] Available at: https://urn.nsk.hr/urn:nbn:hr:143:158082

D. Zanze, "HOTEL VERKAUFSABTEILUNG", Undergraduate thesis, Šibenik University of Applied Sciences, Šibenik, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:143:158082

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Metadata
TitleHOTEL VERKAUFSABTEILUNG
Title (english)HOTELSKA PRODAJA
AuthorDario Zanze
MentorJasmina Sladoljev (mentor)
Committee memberJelena Šišara (predsjednik povjerenstva)
Committee memberJasmina Sladoljev (član povjerenstva)
Committee memberGoran Crnica (član povjerenstva)
GranterŠibenik University of Applied Sciences
(Management)
Šibenik
Defense date and country2020-10-12, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Hotel business is an important segment of the hospitality industry, and under the influence of digital and information technology, hotel business and sales are gaining a new segment. The organizational structure of hotel companies, as well as hotel sales, primarily depends on the size of the hotel, then services, location, market segment, goals and strategy. The aim of this paper was to investigate and present the basic classification of hotels, types of hotel organizational structures and the sales department, the booking process, the progress of hotel sales under the influence of digital technology, but also to look at accommodation reservations during the coronavirus pandemic.
Abstract (english)
Hotelsko poslovanje predstavlja važan segment ugostiteljske djelatnosti, a pod utjecajem digitalne i informacijske tehnologije hotelsko poslovanje i prodaja dobivaju novi segment. Organizacijska struktura hotelskih poduzeća te isto tako i hotelske prodaje u rvom redu ovisi o veličini hotela zatim uslugama, lokaciji, tržišnom segmentu, ciljevima i strategiji. Cilj ovoga rada bio je istražiti i prikazati osnovnu klasifikaciju hotela, vrste organizacijskih struktura hotela te samog odjela prodaje, postupak rezervacije,napredak hotelske prodaje pod utjecajem razvoja digitalne tehnologije, ali i osvrnuti se na rezerviranje smještaja u vrijeme pandemije koronavirusa
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:143:158082
Study programmeTitle: Management; specializations in: Tourism Management, Information Management
Course: Tourism Management
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2020-10-13 07:40:13